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Melbourne

16 Fastline Road Truganina VIC 3029

New South Wales

Unit 3, 340 Chisholm Road Auburn NSW 2144

Call Us

1300 063 350

Email Address

hello@solaremporium.com.au

Off-grid Solar System

Off Grid Solar System

Whether you’re in rural zones with an unstable electricity power grid, or you just want to live a more environmentally friendly and energy-independent lifestyle. Our off grid solar systems can provide the perfect solution.

Whether you’re in rural zones with unstable electricity power, or you just want to live a more environmentally friendly and energy-independent lifestyle. Our off grid solar systems provide the perfect solution. Off grid solar systems are standalone solar power that can provide grid like electricity to individuals who are: 
 
 
  • Unable to gain access to electricity from the grid due to the absence of transmission lines (high capital investment and
    waiting period for electricity connection).
  • Unsatisfied with the high running cost of a GENSET (or a diesel generator).
  • Exploring alternate, clean, and energy-efficient pathways to power holiday homes while offsetting
    carbon footprints.
  • Not satisfied with the unreliable grid power.

How does an off Grid solar system work?

We at Solar Emporium take the utmost care to design off grid solar systems that give the customer impeccable cost savings and peace of mind. Our in-house engineers and designers analyse all the requirements set by the client and draw up an ideal solution.

Who does the Off Grid Solar System Work
  1. Solar Modules: Photovoltaic conversion converts solar energy into useable electricity (DC) in solar modules.
  2. PV Inverter: A solar inverter converts the DC power generated into AC for use in the home or to charge the battery bank.
  3. Charger Inverter: The charger inverter takes AC power and transforms it to DC, which may then be stored in batteries for later use.
  4. Battery Bank: Lithium-ion batteries are utilised to store the electricity generated from the modules for later use.

All the Components that Complete an Off Grid Solar System

All of these modules combined make up a solid off grid solar system. Here’s a brief explanation for your understanding-

Solar Panels

To harness the power of the sun you need a vessel, and in our case, that is solar panels. There are several kinds of solar panels, not to mention various brands. Solar emporium is providing all the major brands available in the Australian market.

Solar Inverter

The solar inverter transforms the direct current received by your solar panel array into the alternating current needed to power your gadgets and appliances. Among countless options, we recommend you to go for SMA or Fronius inverters. It’s an informed recommendation coming from our own off grid project experience. Nevertheless, it’s your call.  

Solar Battery

Probably the most crucial part of the whole deal. So as to achieve a stand-alone power system you have to store energy generated by your panels in a battery unit to use it when solar panels are unable to provide.

We carefully choose Lithium-ion batteries with exceptional Depth of Discharge performance in order to maximise the battery’s cycle life resulting in greater peace of mind for our customers. Our recommendation coming from experience would be BYD batteries because of their exceptional performance in off-grid solar projects.

Charger Inverter

The charger inverter utilises the AC electricity and converts it into DC for storage in batteries for later use.

Power Generator

In the unfortunate event of your solar array not being able to provide you with sufficient energy, a power generator would be a solid backup plan. In the dead of winter, when solar generation is at its lowest, backup power sources come in useful.

Monitoring System

A monitoring system will tell you exactly how your entire system is performing. It is not a one size fits all case, rather a monitoring system is the user needs specific.

Get My Off Grid Solar System Now!

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How does an off grid solar system work?

Here’s how we approach-

Step 1: Understanding Your Requirements

First and foremost, we calculate the possible load amount of your entire facility down to the smallest detail. We keep your current situation and future plans in mind at all times. Remember that, communication is the key, that’s why we make sure to fully understand your needs and expectations from your very own off-grid system so that we turn that into reality.

Step 2: Our Engineering Team Figures Out a Customised Solution for You

We have experienced in-house engineering team who will assess your property and needs to design a completely self-sustained off grid solar system.

Step 3: We Present You a Solar Design & Offer a Quote

After setting up a blueprint of the plan we will present the whole idea in its entirety and offer you a market competitive quote.

Step 4: Upon Agreement, We Proceed to Installation

If you like the presented plan, which we are sure you will, we will seal the deal and start the installation process.

Step 5: Post Installation Check-Ups

Unlike a lot of other installers, we don’t flee from our responsibilities. We will make sure you are comfortable all the way, and getting 100% out of your off-grid solar system.

Clean Energy Council Accredited Installer

It’s no news that you would have to go with a CEC (Clean Energy Council) accredited installer to get the most out of your system and enjoy all the additional benefits that the government offers. However, please be informed that to install an off-grid solar system, your chosen installer has to have accreditation that is distinctive to off-grid installation projects.

In simpler words, to install an off-grid solar system, installers must have a separate accreditation that is specific to off-grid projects ONLY.

And we are delighted to let you know that we are accredited by the CEC. Also, all the installers that work in our off-grid solar projects have accreditation that is specific to off-grid solar projects.

Act Fast! The Rebate Ends in 2030!

New off-grid solar system installations are currently eligible for the federal government’s Small Scale Technology Certificates (STCs). The CEC must authorize all equipment used in upgrading. STCs for a system are calculated from an estimate of the energy generation and can be deemed upfront for the entire remaining period of the scheme (ends in 2030).

Still looking for a
CEC Approved Solar Retailer?
Call Us On or Fill the Form

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We Are

An off-grid system backs you up when you live in a remote area.  And even if you don’t live in a remote area it will work like a safety net and back you up when any sort of natural disaster causes a power outage. You can surely think of it as an option. Don’t you think?

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Warranty Policy

Warranty Policy

Warranty Policy

(Supply and Installation of solar panels, inverter and batteries)

 

This warranty applies to the supply and installation of the Solar Panel Modules, Inverters, Batteries and Mounting supplied by SOLAR EMPORIUM PTY LTD.

 

  1. Warranties:

 

ComponentMin. Period of Warranty
Solar Panel Modules (manufacturing defects)10 years
Solar Panel Modules (regular performance)25 years
Inverter05 years
Battery05 years
Mounting Frame10 years
Installation10 years
Retailer Warranty for operation and performance5 years

 

A standard minimum retailer’s warranty period of five years on the operation and performance of the whole solar PV system, including workmanship and products, applies to the Customer by SOLAR EMPORIUM PTY LTD. This warranty period is the minimum applicable to the service component of installation and all products (inverters, panels, electrical components etc.). Certain products, for example, panels and inverters, might have a warranty that exceeds five years and is covered by separate manufacturer warranties for the exceeded period.

  • That retailer’s warranty exists over and above the consumer’s rights under consumer guarantees in ACL.
  • The consumer is entitled to claim a remedy if the goods or services do not meet a consumer guarantee or retailer’s warranty.

 

The workmanship warranty covers any defects that arise from the workmanship in installing your solar panels and solar inverter at the premises specified in the solar system installation Agreement.

  • For all work except the installation of a switchboard, the workmanship warranty period is 5 years from the date of completion of the installation.
  • For work related to the installation of a switchboard, the workmanship warranty period is 1 year from the date of the installation of the switchboard.

 

SOLAR EMPORIUM PTY LTD will ensure that all complaints are acknowledged within 2 working days of receipt of complaint. A resolution will be sought within 10 working days of receiving the complaint. Sometimes, we might not be able to resolve a complaint within the time frames set out above. If that’s the case, we’ll contact you and explain the reason for the delay and give you a new time frame for resolution. Where the workmanship warranty applies, SOLAR EMPORIUM PTY LTD will either (at its discretion and cost):

 

  • re-do or repair the installation; or
  • replace any faulty part with a comparable new or refurbished part so that the installation is no longer defective.

 

  1. Conditions:

 

  1. This warranty will only apply to the original installation of the relevant SOLAR EMPORIUM PTY LTD products and will immediately terminate upon the inappropriate removal/alteration (described in the Limitations and Exclusions section) from the initial installation of such products.
  2. This warranty will no longer be valid if you fail to comply with all reasonable instructions of SOLAR EMPORIUM PTY LTD in relation to the operation and care of the solar system.
  3. The Customer is eligible to undertake the repair/fix services of an appropriately skilled, trained & experienced technician. In such instances, the Customer needs to properly communicate the nature of the job and qualification details of the electrician beforehand if the work is done within the warranty period.
  4. A photovoltaic Solar Panel Module is not conforming with the Minimum Power Output Warranty; SOLAR EMPORIUM PTY LTD may, at its sole option, use re-manufactured, refurbished or new parts when repairing or replacing a photovoltaic Solar Panel Module to bring the aggregate power output to the level required by the Minimum Power Output Warranty. The solar panels removed under this condition will become the property of SOLAR EMPORIUM PTY LTD.

 

  1. Limitations and Exclusions:

 

This warranty will not apply for:

 

  • improper use of the solar system;
  • repaired breaks or any damage caused due to works done by an unqualified, unskilled or inexperienced technician;
  • your existing electrical installation, wiring or fuse box;
  • normal fair wear and tear; corrosion, oxidisation, discolouration by mould where it does not impact on the operation and performance of the whole PV system or represent a product defect;
  • any malicious damage or abuse;
  • damage caused by vermin, animals or pests;
  • damage caused by ‘acts of God’, improper voltage or power surges, accidents or other acts beyond our reasonable control;
  • any damage to your property caused by the solar system failing or breaking;
  • any alterations to your property which are a necessary consequence of the provision of the installation services and were communicated beforehand; or
  • any damage of any kind that was not reasonably foreseeable or that could not have been expected to result from:
  • a failure to provide the installation services as required by your agreement with us; and/or
  • the installation services failing to meet any consumer guarantee set out in the Australian Consumer Law.

 

  1. Claims or questions:

 

For any claims or questions in relation to this warranty, please contact:

 

Please retain your sales documentation, as this should be produced to validate a warranty claim.

 

EV Chargers

EV Chargers

solar emporium

Pit stop for EV owners

Households across Australia are looking to invest in batteries or Electric Vehicles to utilise the excess electricity their solar system produces during the daytime.
Australia is gradually seeing an increased uptake in Electric Vehicles (EVs). EVs have already attained price parity with petrol vehicles in terms of both upfront cost and range.
However, as opposed to filling up the tanks of a petrol car, EVs require a longer charging period to run these cars, also known as charging speed.
EV owners find it very lucrative to invest in these vehicles due to several reasons such as reduced fuel costs, lower maintenance costs, reduced air pollution etc.

What is an EV Charger?

Types of EV Chargers

Level 1

  • Slowest
  • Least expensive
  • It can be connected to an existing power outlet
  • Between 10 – 20 kms range per hour plugged in

Level 2

  • Dedicated AC EV charger
  • Up to 7 kW
  • Up to 40 kms of range per hour plugged in

Level 3

  • Dedicated DC EV charger
  • Between 25 kW to 350 kW
  • Between 150 – 400 kms of range per hour plugged in

Want to know
more about EV Chargers?

Call us on or fill in the form below

By submitting this form, you consent to be contacted by Solar Emporium and receive communications from time to time. Please view our privacy policy for further information.

Can Solar Charge Your Car?

In simple words, yes. Charging your car from solar can be very lucrative to a vast range of customers due to the declining feed-in tariff rates.

Many Australian households produce more electricity than they utilise. This behaviour results in these households exporting more to the grid at a bare minimum rate of 10 cents.

Benefits of Using a Solar Powered EV Charger

  • Lower cost of electricity: Utilising the excess electricity produced by your solar system is far cheaper than charging your EV from the grid. It is practically free electricity. With the rapidly declining feed-in tariffs, this can result in significant savings for solar system owners.
  • Zero emissions: Charging your EV with your solar system that produces no emissions can reduce your carbon footprint and help you do one good for the environment as opposed to charging from the grid, which is predominantly fossil fuel powered.
  • Higher efficiency: Solar EV chargers are highly efficient due to the absence of lengthy power cables that can result in cable losses which would be the case if you are charging from the grid.

How Many Panels Do You Require to Charge Your Car?

An average driver driving about 50 kms a day will, on average, require 8 kWh of electricity to recharge. Our standard 6.6 kW solar systems produce about 30 kWh of electricity in a day. Putting it simply, you will be able to drive around 150 kms if you completely charge your vehicle using your rooftop solar system.

Our Solution?

If you are an EV owner and looking forward to installing a solar system, we would highly recommend you to explore our EV charger integrated solar inverters.

We mainly deal with Solar Edge EV charger integrated solar inverters.

These inverters are flexible for adding the EV chargers in the future for potential customers looking to buy an EV later down the road.

Types of Adapters

There are two types of adapters when it comes to Electric Vehicles

  • Type 1
  • Type 2

We cater to both these segments, and our EV charger solutions also come with monitoring in an app where you also have the liberty to schedule charging during an off-peak period.

Type 1

  • 5 pin design
  • Less common
  • Single-phase charging

Type 2

  • 7 pin design
  • Used in most EVs, including Tesla
  • Three-phase compatibility

Why do you need an
Off-grid System?

The electricity grid in Australia is not sufficiently structured to provide electricity to every nook and corner of the continent. The vast land area combined with the century’s old transmission network can result to be problematic for any customer potentially looking to build a house in the regional area.

The unavailability of existing transmission lines means you as a customer will be bearing the cost of an electricity connection fee inclusive of setting up new transmission structures, which can range anywhere from tens of thousands of dollars to hundred thousand dollars depending on how remote the location is.

So, it’s only logical that you would want to take advantage of the solar energy abundantly found absolutely everywhere. Energy storage systems are also very much available for you to enjoy at a fraction of the cost that you would have to pay for a grid-tied solar system.

Another common issue that our customers face is grid outages. These power disruptions are becoming more frequent due to an increase in storms, floods, bushfires, etc. Power outages can cause major inconveniences to rural customers and, if not remedied immediately, can even result in significant economic and personal loss. There are cases of lingering disruptions even after the regular supply has resumed.

So, a hybrid system or a totally off-grid solar power system can be the answer in this case. Connected battery banks for a system like this would make sure you have access to electricity even on cloudy days.

If grid outages are not your biggest concern, this one might be; the high occurrence of voltage fluctuations in the outer metropolitan areas. These irregularities may not seem very significant at first glance, but over time, these can be problematic in the long run for your appliances and can drastically reduce their lifespan.
The daily cost of electricity by running a diesel generator that powers your home is increasing everyday, especially when you consider the shorter lifespan of a generator and maintenance issues. Electricity generation by such modules is just not cost-friendly or efficient. This also means that you will be utilising a far less environmentally friendly solution to your power needs.

Although the individual components and configuration may vary depending on the customer’s usage and requirements, the overall layout remains the same as depicted below:

  • Solar Modules: The solar modules convert solar energy into usable electricity (DC) by means of photovoltaic conversion.
  • PV Inverter: This DC electricity produced is converted to AC by a solar inverter for household usage or to charge the battery bank.
  • Charger Inverter: The charger inverter utilises the AC electricity and converts it into DC for storage in batteries for later use. A backup generator can be connected to this charger inverter and can be utilised to power the loads/charge the batteries during overcast days. It is especially very useful for those who live in a remote location.
  • Batteries: Lithium-ion batteries are utilised to store the electricity generated from the modules for later use.

In simpler words, an off-grid system is not vastly different from a grid-tied solar system. The difference is you use a clean source of energy that doesn’t harm mother nature when you choose a solar power system, and the opposite is the case for only grid power. If you are hesitant to go completely off-grid, then a hybrid system can always be an option. It keeps you connected to the grid while giving you the option of generating electricity through solar power systems and store them for later use.

Our charger inverters combined with our battery management units act like smart devices that can identify when your solar system is not producing enough energy; hence will supply stored energy from the battery and subsequently, if the batteries are drained, will receive power from the backup generator.

This two-way communication and bidirectional flow will help charge the batteries when the solar system is producing more electricity than what the house requires, allowing you to use the stored energy at night-time or in case of a voltage drop. Also, when a battery is fully charged, the system can figure out to feed electricity back to the grid, allowing you to earn some buck, taking advantage of Feed-in Tariffs (FID). Remember that the capacity of a battery plays a huge role in how much electricity you can store and provide at one go.

There is a phenomenon called Depth of Discharge (DOD), which means that a fully charged battery cannot be totally drained without harming the system. It’s common for many battery types. Usually, lead-acid batteries can draw the maximum out of a battery bank, leaving them almost empty; however, this significantly shortens their lifespan. With many smart systems vastly available nowadays, you don’t have to discharge the battery or plug them back in manually.

Our systems are fully automated and can be monitored either locally or online, providing you a hassle-free operation of the off-grid systems.

Our engineering team designs the power systems to ideally have at least 1.5-2 days of autonomy (number of days a completely charged battery can provide uninterruptible power supply to the house without any need for power generation), resulting in a minimum of 10 kWh battery sizes for our systems.

This can increase your chances of having a sustainable backup system if you live in an area where no backup generator option is present. Our designers also take into account the customer’s usage and geographic location (overcast days) to size the home battery bank accurately with maximum cost savings for the customer without compromising on the days of autonomy.

We carefully choose Lithium-ion batteries with exceptional Depth of Discharge performance in order to maximise the battery’s cycle life resulting in greater peace of mind for our customers.

The modular design and expandability of our battery solutions mean you can always increase the battery systems capacity to up to 256 kWh should your usage increase in the future. This is also an ideal solution if you wish to opt for a lower initial investment.

Currently, new off-grid installations are eligible to generate Small Scale Technology Certificates (STCs) offered by the federal government. Equipment used in upgrades must be approved by the Clean Energy Council. STCs for a system are calculated from an estimate of the energy generation and can be deemed upfront for the entire remaining period of the scheme (ends in 2030). This government rebate can be taken advantage of by small businesses or residents whose solar PV system is equal to or less than 100KW.

This simply means the bigger the solar energy system you install (and the earlier), the bigger the rebate you receive (not more than 100KW, of course). Solar Emporium is an accredited CEC retailer and has a streamlined process for STC creation, taking the fuss right out of your hands.

We welcome you to

Slowly but surely, Electronic Vehicles are becoming the new norm of transportation. So, to keep up with the change and remain sustainable at the same time, get your EV Charger for your Electronic Vehicles today!

Battery

SOLAR BATTERIES

Solar Battery Rebates & Programs are currently available throughout New South Wales and Victoria. Speak with a battery expert to find out more and check your eligibility.
solar emporium

Charging your dreams.

SOLAR BATTERY, PRESENT OR FUTURE?

At Solar Emporium, we want our clients to truly benefit from the ever-evolving technological advancements. But that said, we would always consider the value for dollar aspect in every one of our proposals, and Solar Battery would be no exception to that.

So, what is solar battery, and how does it add value?

Solar battery performs the same way as a traditional battery, as its main function is to store energy. The excess energy generated from your solar power system can be stored using a solar battery.

Solar battery adds value by reducing your dependence on the grid, even during nighttime or with very little/no sunshine. The stored energy can be used to power your residence or property even when there is zero solar generation from the existing panels.

SOLAR BATTERY, PRESENT OR FUTURE?

At Solar Emporium, we want our clients to truly benefit from the ever-evolving technological advancements. But that said, we would always consider the value for dollar aspect in every one of our proposals, and Solar Battery would be no exception to that.

So, what is solar battery, and how does it add value?

Solar battery performs the same way as a traditional battery, as its main function is to store energy. The excess energy generated from your solar power system can be stored using a solar battery.

 
Solar battery adds value by reducing your dependence on the grid, even during nighttime or with very little/no sunshine. The stored energy can be used to power your residence or property even when there is zero solar generation from the existing panels.

Who do we recommend solar battery to?

Solar battery is beneficial to only those with an existing solar power system in place or who plans to install a solar system in the near future. And not all solar system owners can benefit from the solar battery. Consumption patterns play a vital role in deciding if a solar battery system is viable or not.  Some of the categories that can benefit from the solar battery are listed below:

We would, without a doubt, recommend installing a solar battery to clients who prefer to have an off-grid solar system or a standalone solar system. Since they are independent of the grid, a solar battery would be the most worthwhile investment for them, as not only it will be cost-effective, but also it will provide comfort to them.

With an above-average energy consumption pattern, commercial or industrial clients would be able to make the most of their solar system with an add-on battery system as well. Often industries might function 24×7 throughout the day, and a solar battery can be used to supply stored energy during nighttime.

Unlike your average solar retailer, we would not recommend solar battery to every residential client. In fact, in most cases, solar batteries have been observed as a high investment asset when considering residential properties.

Solar systems paired with solar battery systems would be a win-win scenario for electric car owners as they would be able to charge their car batteries at night even when there is no solar generation using the stored energy from the battery system. This would save not only fuel cost but also reduce the bulk of the energy consumption cost and create massive savings in the long run. Moreover, the return on investment period for solar battery owners with electric cars have been seen to be as low as 5 years!

It is, therefore, very important to understand the consumption patterns when dealing with solar batteries for residential clients. If the consumption during the daytime is high enough to utilize the bulk of the energy generated, then a solar battery would make no sense to a consumer. But for an average household, a 6.6kW solar system would normally generate excess energy, which is usually exported to the grid for a feed-in tariff. This feed-in tariff per kWh is comparatively less when compared with what your energy provider would charge you.

Therefore, it would make more sense to utilize the energy generated by the solar system as much as possible and solar batteries are a means to do so.

Let’s talk about the very popular notion of batteries being a safe investment for residential clients in the coming future.

Although we agree that battery technology has been exponentially growing over the past decade, we still consider batteries to be a niche market. Unlike your average solar retailer, who would recommend a battery system irrespective of your consumption patterns, we would like to take a more learned approach. Solar battery systems become an economically viable option only when your consumption patterns are much higher during the night, and your solar system is capable of generating excess energy during the day. These are the two main criteria that we look at for residential owners who are interested in a battery system.

Want to know more
about your consumption patterns?

Have a chat with our friendly consultant today!!

By submitting this form, you consent to be contacted by Solar Emporium and receive communications from time to time. Please view our privacy policy for further information.

*Rates may vary from time to time. An average cost price was considered for reference.

**Energy savings can vary depending on usage, external conditions, shading, quality of products, etc. The minimum savings amount was used from a previously commissioned project.

What is the initial investment for a solar battery system?

Solar battery systems can range from $8,000 upwards depending on the capacity of the battery, installation costs and the brand used. Some of the well-renowned brands include:
  • Sungrow SBP4K8 – Best small battery up to 5kWh
  • LG Chem RESU10 – Best mid-size battery up to 10kWh
  • BYD Premium – Best modular battery system
  • Tesla Powerwall 2 – Best AC coupled battery system
  • Powerplus Energy – Best off-grid battery system
  • Redback Smart Hybrid – Best all-in-one solar battery system

How much energy can be stored?

The average Australian homeowner has been found to utilize a solar battery system with a capacity ranging from 5kWh to 10kWh. Again, it all depends on the consumption patterns and the requirements of individual owners.

For off-grid or commercial owners, it would be advisable to get a much larger battery system along with a large solar system to meet their demands throughout the day rather than rely on the grid.

How can solar battery systems become smart investments?

As mentioned earlier, solar battery systems are currently a quite expensive upfront and are not economically viable in certain contexts. At Solar Emporium, from our past experiences, we have developed a thorough understanding of the scenarios where solar batteries can turn into a smart investment. A detailed study of your load profile along with simulations can identify whether a solar battery can be a viable asset to your property. All we require is a utility bill, and our expert engineers can dissect it to draw up a solution beneficial to you.

What is the life expectancy of a solar battery?

Most solar batteries in the present market have a warranty period of 10 years and an average life expectancy of 20 years. This coincides with the life expectancy of solar panels, and it is always advisable to install a solar panel and battery system if the consumption patterns favor it.

What forms of rebates can be expected?

At present, eligible homeowners in Victoria can save up to $4,000 on solar battery under the Solar Homes Program. There are also a number of interest-free loans and financing options available for eligible customers.

Want to know more
About Solar Battery rates and rebates?

FILL IN THE FORM BELOW!!

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Already have an existing solar system?

If you feel that your existing solar system is not creating as many savings as you would have hoped for, a solar battery might be the solution. Often, we have observed that consumption patterns might not suit a solar system alone, but when paired with a solar battery system, they would start to create much more savings as initially expected. A solar battery can be easily integrated into an existing solar system. At Solar Emporium, our expert engineers and technicians are capable of analyzing, designing and installing the suited battery systems for your needs.

All you have to do is:

  • Check your current solar production. Are you producing more than what you consume?
  • Review your present electricity consumption. Is nighttime consumption more than your daytime?
  • Consult with a Solar Emporium energy engineer and understand if a solar battery system is suitable or not. If suitable, which one would be ideal and what would be the benefits?
  • Present a simulation result showing consumption patterns and energy savings using a battery system paired with an existing solar system.
  • Inform the customer of rebates or subsidies available for the current system.

Are you interested in a solar system paired with solar battery storage?

At Solar Emporium, we make sure that we understand the customer needs and design a solar system specifically meeting those needs. Our in-house renewable energy engineers can analyze the load profiles and recommend whether a standalone solar system or a solar system paired with battery storage would be beneficial in the long run. And all these recommendations are based on actual simulations using advanced software and not just hunches.

The following are the steps to get started with a solar panel paired with a battery storage solution:

  • Analyze load profile using utility bills for the past 12 months.
  • Design a suitable solar battery system based on the load profiles and understand client requirements for future expansion.
  • Design a suitable battery system that can be paired with the solar system according to customer requirements and load profile.
  • Simulate the recommended system and present the findings such as ROI and energy savings in a concise report.
  • Inform the customer of rebates or subsidies available for the current solar system.

Solar Emporium has become a hallmark of customer satisfaction in recent years. Customer service and transparency have been valued greatly, and we hope to build upon these fundamentals in the future. Our close-knit team has developed a key understanding of energy profiles and solutions to meet those demands. Although solar batteries have been identified as key players in the energy management sector, we still believe that batteries in every common person’s house are a distant reality. That being said, solar batteries are a niche market, and consumers with an above-average load profile will be able to take advantage of it. Solar Emporium ensures quality and reliability above anything else.

If you feel like a solar battery would suit your need,
let us do the math and confirm that for you.

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Solar batteries might not be a mandatory purchase for everyone. However, those who are unable to connect to a grid or experience frequent outages might find solar batteries to be a “must-have” in the solar package.

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Complaints Handling Procedure

Complaints Handling Procedure

Although rare, however, there may be times when Solar Emporium Pty Ltd does not meet your expectations. In those circumstances, we encourage you to let us know. We are committed to learning from your experiences, as it will help us improve the product and services we deliver continually.

Solar Emporium Pty Ltd has a structured approach to resolving complaints.

  1. Send Complaint

    If you are dissatisfied with a product or service provided by us, you can lodge a complaint with us.

    Please include the following details in your complaint:

    • your name and contact details;
    • the nature of the complaint;
    • details of any steps you have already taken to resolve the issue;
    • details of conversations you may have had with us that may be relevant to your complaint ;
    • (e) copies of any documentation which may be relevant;

    Please send your complaint to hello@solaremporium.com.au

  2. Evaluation

    We will take note of what information you provide to us. This information will be passed on to the appropriate SolarEmporium Pty Ltd department in order to deal with the complaint.

    We are committed to resolving your complaint promptly.

  3. Response

    We will keep in touch with you during the process. If you require support, please email hello@solaremporium.com.au. Once we have finalised your complaint, we will advise you of our findings and any action we have taken.